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CONTACT US:
U.S. Mailing Address: 7th Peak L.L.C.
Contact Us By
E-Mail: To Request a Return Authorization (RMA#): Send an email to
service@7thpeak.com
TERMS & CONDITIONS: 15-Day Satisfaction Guarantee on all kits. Returns must be unused, in like-new condition. Shipping charges are not refundable and buyer shall pay any return shipping charges. A 15% restocking fee shall also apply. Prior to returning any item, customer shall obtain a Return Merchandise Authorization (RMA #) by sending an email to service@7thpeak.com. The RMA # must be written on the outside of the returned package. Returns shall be sent to: 7th Peak L.L.C. No Returns on electronically delivered plans
PRIVACY POLICY: Our Commitment To Your Privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The Information We Collect: This notice applies to all information collected or submitted on our website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name Address Email address Phone number Credit/Debit Card Information (etc.) On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name Address Phone Number (etc.) The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use email addresses to communicate with our customers regarding their product orders. Such email addresses are not shared with outside parties except to the extent necessary to fulfill a product order placed by the customer. We may also contact you periodically with information about other products or services that our company offers, but a customer may elect to discontinue these emails at any time. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13. How You Can Access Or Correct Your Information You can contact us by mail, phone or email to verify or correct any information that you have provided us. For improved security, your personal account information is not available via our website. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.
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